Testimonials

            Mr. Ferguson, Thank you so much for the services you and your staff provided during my process of Refinancing and Closing. I appreciate the time and effort you put into providing me with fact and figures. Your articulation of the process was very thorough. Your knowledge, patience and flexibility with my schedule made this process so much better. The efficiency and timeliness of the process was well within the time you specified.
              Mr. Ferguson, I would highly recommend you to individuals seeking assistance in this type of service or other services you are able to provide. Again, thank you for your services.

Sincerely,
Pamela
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Service was very professional, efficient, and hassle free. All of my questions and issues were quickly addressed and handled. Castle Rock is a very friendly organization.

Namon
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James & Nikki, thank you for everything! You made the refinance of our home mch easier than we expected. We so appreciate all the hard work that you did on our behalf. The people of Castle Rock Mortgage made all the paperwork worth doing. We have have recommended you already and will continue to do so. We want everyone to know about Castle Rock Mortgage. Again, thank you fo reverything.

Don & Sheila

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From the moment Castle Rock became involved with our home buying process, the experience was significantly made easier.Brandon was always available to answer questions and explain everything thoroughly and easily enough for us to understand the professionalism and degree of knowledge that Castle Rock provided instilled the confidence that we were looking for with our first home buying experience. The overall experience with Castle Rock made our first home buying experience an easy and unforgettable one, my wife and I would not hesitate to recommend the knowledgeable and professionalism of Castle Rock Mortgage to friends and colleagues who are looking for a great home buying experience!

Thank You,
Amanda & Robert

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Hello Mr. Ferguson, I would like to take the time to tell you how appreciative I am for making the mortgage process as painless as possible. I do understand the process and how much you helped us out on the loan on our new home. If I come across anyone purchasing a home, I will definitely recommend Castle Rock Mortgage. Thank you!

Daniel
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I want to thank James and his whole team at Castle Rock. Not only did they get us the best possible rate, they also saved us money at closing. The team was helpful in every step of the loan process, they kept us updated, and treated us as one of their own. I will recommend them to everyone I know or come across. Thank you guys from the bottom of my heart!

Louanna
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Thank you so much. We love it. We have already redone two bathrooms.

Please do take care of my brother, I would greatly appreciate it.

You guys did a great job with us. We appreciate all you did to make our purchase as easy as you did. I will definitely recommend you again.

Hope you have a great day.

Lee Ann

With being new to the area and actively searching for our new home, my wife and I had many unanswered questions; which part of town to reside, which school systems to consider, and which company should we trust to handle our new mortgage. Throughout our search, Castlerock Mortgage LLC was mentioned time after time from other satisfied homebuyers.

Our decision was solidified shortly after I contacted them for the first time with not a single question being unanswered. Throughout the prompt, well-managed, and well-communicated documentation process my family and I couldn't be happier in our new home which is locked in to a great rate due to the aggressive and knowledgeable staff. I highly recommend them to anyone who is seeking to purchase a new or pre-existing home.

Chris, Julie, and Kate

My husband and I chose Castle Rock Mortgage to assist us with the purchase of our second home. We began the mortgage process initially with our bank, but after the lack of communication and professionalism from them, we decided to look for a local mortgage company to help us close the deal on our home. The team at Castle Rock Mortgage went above and beyond to make sure our experience and home purchase was as stress free and smooth as possible. We were able to close the loan in 3 weeks, with only a few dollars out of pocket (literally) and a much lower interest rate then our bank was offering. The biggest reason we enjoyed working with Castle Rock Mortgage was their honesty and dedication to our satisfaction. We recommend CASTLE ROCK MORTGAGE to all of our friends and anyone we hear that is looking for a new home or thinking about refinancing.

Thanks you James, Kristen, and Brandon.

Sincerely,

Mitchell & Melissa

George and I would like to thank you and your staff for the excellent service we received during the processing of our mortgage loan. I always felt that you had our best interest in mind as you listened to our concerns regarding interest rate, closing cost and other factors associated with our loan. Not only were you and Kristen always professionals, courteous and upfront with us, but we also appreciated that you were always available to answer any questions (and we had a lot of questions). The fact that you were either available to speak with me when I called or if not, you would returned my call or e-mail in a quick time frame was very refreshing, especially in the changing world of answering machines and voice mails attempting to render customer service.

Also, from the first phone call with you, I knew you were very knowledgeable with the many mortgage loan programs and you gained my confidence immediately. I appreciate your time and willingness to explain our options so George and I could make good financial decisions. Being in the military for almost 30 years, this was our seventh home purchase and our smoothest so far, as processing of our mortgage loan.

Thanks again for you excellent service, professionalism, patience and fairness. We will definitely refer our friends and family to Castle Rock Mortgage.-

George and Ann

It has been a pleasure doing business with Castle Rock Mortgage. Kristen knew the exact answers to all our questions. Anything that was confusing or overwhelming to us was explained very thoroughly. Mr. James Ferguson made himself available to us to answer questions or address any of our concerns. Thank you for making your clients feel at home.

Edward & Jannet

We had a wonderful experience at Castle Rock Mortgage. Everyone was friendly, kind, and attrative to our needs. They were able to accomodate our schedules. I would highly recommend them to everyone.

Adam & Chawndra

My husband and I were referred to Castle Rock when we bought our house. They were extremely friendly and respectable people. We recently decided to look into refinancing and no bank we talked to could do anything for us, but Castle Rock could! As always, they treated us like we were close friends. They helped us refinance, got us a great deal and it was very quick. We would definitely advise others to do business with the people at Castle Rock Mortgage.

John & Desiree

Castle Rock Mortgage was extremly friendly. Worked quickly for us. Was accurate in explaining documents. We would highly reccomend them.

Ian & Nicole

Dear Mr. Ferguson,

I just wanted to take a few minutes to let you know how much my wife and I truly appreciate the outstanding manner in which you conduct business. Your straight forward, honest style has served as your flagship in business.

In the summer of 2008, as first time buyers of commercial property, we heard about Castle Rock. After an extensive research project of looking into your company we were convinced you were the company for us. The outstanding service you provided us was just incomparable to other companies in this area. Your personal approach to our financing needs reflected very highly on Castle Rock Mortgage. You took as much time as was needed to explain every facet of the process to my foreign born wife and she came away from this experience a very knowledgeable person.

When we got ready to expand our rental business you were the ONLY Company we even considered to do business with. Your up-to-date knowledge of the financial world is just short of phenomenal. Both your professional work ethics and personal convictions make you and your company the absolute best in the country. You can rest assured if any of my friends or family ever need a mortgage company Castle Rock will be the one, and only, company that I will recommend.

It has been a distinct honor and genuine pleasure to have done business with Castle Rock Mortgage.

Sincerely,

John Artrip

I was very pleased with the service I received at Castle Rock Mortgage. They were very friendly and courteous. They explained everything along the way. My bank was not able to help me, but Castle Rock made it happen for us.

Thank You,

Jennifer & James

We were glad we looked into Castle Rock Mortgage. They were able to find us a program when we didn't expect to find one. Thanks for doing nearly the impossible for us and being patient with our situation.

Ricardo & Linda

My boyfriend Daniel and I decided that we wanted to buy our first home. Knowing that this isn't an easy or fast process, we wanted to make sure we could trust everyone along the way. We knew we had to get approved for a loan and used a family friend at first. Things were not going the way we hoped so we wanted to get a different opinion.

Castle Rock Mortgage was our stop. I've never met a group of people that worked so hard for us. Daniel and I were both aware of every step that was being taken towards owning our first home. They sat down with us and explained everything numerous times so that we understood it completely. There were not any surprise expenses that we had to pay. We knew the plan day-by-day.

The experience was absolutely amazing and I will recommend everyone I know from here on out to go with Castle Rock Mortgage. On top of everything they did for us with the home loan, they were even present for the closing on our home. They were literally there for every single step and answered every question we had. How many places do you actually know do that? Zero! Castle Rock Mortgage does and I knew just from walking in to their office that all the stress of buying a home was over! Daniel and I love our new home all thanks to the team at Castle Rock! When it's time for us to buy our second home, we know exactly where to go!

Lindsey

I preformed a closing for a customer of James Ferusons' at Castle Rock Mortgage. I thoroughly enjoyed working with James and Lisa in regards to this transaction. The customer seemed very happy with the service they recieved from Castle Rock and from Signature Land Title, LLC. Communication throughout the closing process between myself and Castle Rock Mortgage was the key to a smooth successful closing. I would not have any reservations in recommending Castle Rock Mortgage to anyone seeking financing for their home.

Trudy

James,

I must say that you and your team performed outstanding. We had never bought a house before and did not understand one part of what it took to make it happen and Castle Rock completely broke it down. What I liked about your company is that no matter how many questions we had they were answered and not just answered but completely explained everything down to terms that we could understand. In addition to my questions your team worked extra hard on my case there was so many obstacles that your team had to over come in order to get my family in this house. Thanks to you and your teams hard work we get to live in our own house a dream that we thought would never happen. I can not thank you all enough and yes I would defiantly recommend your company to other potential buyers.

Thank You,

Jack

I would like to Thank James Ferguson and his staff at Castle Rock, for working so hard in getting me financed, it was a very difficult situation. His staff was always there for me anytime, and I do admit it was very stressful for me and Mr. Ferguson. I was turned down by my local bank. After speaking with Mr. Ferguson he felt like he could get me the house I wanted, and he was a man of his word. I got my house! Thanks again to Castle Rock, and I have and will continue to recommend you for a job well done.

Sincerely,
Tina

As a realtor, it was a great experience working with James and all the people at Castle Rock. They were all great to work with, knowledgeable, pleasant to work with, quick on responses to questions or concerns. Basically a great company!!

Thank you,
Jodi

Service was very prompt and understanding. Castle Rock was very friendly and took the times to explain each step throughout the process. It was an enjoyable time working with Castle Rock and MR. Ferguson. I will recommend their services to others in the near future.

Thank You,
Robert

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