Testimonials

George and I would like to thank you and your staff for the excellent service we received during the processing of our mortgage loan. I always felt that you had our best interest in mind as you listened to our concerns regarding interest rate, closing cost and other factors associated with our loan. Not only were you and Kristen always professionals, courteous and upfront with us, but we also appreciated that you were always available to answer any questions (and we had a lot of questions). The fact that you were either available to speak with me when I called or if not, you would returned my call or e-mail in a quick time frame was very refreshing, especially in the changing world of answering machines and voice mails attempting to render customer service.

Also, from the first phone call with you, I knew you were very knowledgeable with the many mortgage loan programs and you gained my confidence immediately. I appreciate your time and willingness to explain our options so George and I could make good financial decisions. Being in the military for almost 30 years, this was our seventh home purchase and our smoothest so far, as processing of our mortgage loan.

Thanks again for you excellent service, professionalism, patience and fairness. We will definitely refer our friends and family to Castle Rock Mortgage.-

George and Ann

It has been a pleasure doing business with Castle Rock Mortgage. Kristen knew the exact answers to all our questions. Anything that was confusing or overwhelming to us was explained very thoroughly. Mr. James Ferguson made himself available to us to answer questions or address any of our concerns. Thank you for making your clients feel at home.

Edward & Jannet

We had a wonderful experience at Castle Rock Mortgage. Everyone was friendly, kind, and attrative to our needs. They were able to accomodate our schedules. I would highly recommend them to everyone.

Adam & Chawndra

My husband and I were referred to Castle Rock when we bought our house. They were extremely friendly and respectable people. We recently decided to look into refinancing and no bank we talked to could do anything for us, but Castle Rock could! As always, they treated us like we were close friends. They helped us refinance, got us a great deal and it was very quick. We would definitely advise others to do business with the people at Castle Rock Mortgage.

John & Desiree

Castle Rock Mortgage was extremly friendly. Worked quickly for us. Was accurate in explaining documents. We would highly reccomend them.

Ian & Nicole

Dear Mr. Ferguson,

I just wanted to take a few minutes to let you know how much my wife and I truly appreciate the outstanding manner in which you conduct business. Your straight forward, honest style has served as your flagship in business.

In the summer of 2008, as first time buyers of commercial property, we heard about Castle Rock. After an extensive research project of looking into your company we were convinced you were the company for us. The outstanding service you provided us was just incomparable to other companies in this area. Your personal approach to our financing needs reflected very highly on Castle Rock Mortgage. You took as much time as was needed to explain every facet of the process to my foreign born wife and she came away from this experience a very knowledgeable person.

When we got ready to expand our rental business you were the ONLY Company we even considered to do business with. Your up-to-date knowledge of the financial world is just short of phenomenal. Both your professional work ethics and personal convictions make you and your company the absolute best in the country. You can rest assured if any of my friends or family ever need a mortgage company Castle Rock will be the one, and only, company that I will recommend.

It has been a distinct honor and genuine pleasure to have done business with Castle Rock Mortgage.

Sincerely,

John Artrip

I was very pleased with the service I received at Castle Rock Mortgage. They were very friendly and courteous. They explained everything along the way. My bank was not able to help me, but Castle Rock made it happen for us.

Thank You,

Jennifer & James

We were glad we looked into Castle Rock Mortgage. They were able to find us a program when we didn't expect to find one. Thanks for doing nearly the impossible for us and being patient with our situation.

Ricardo & Linda

My boyfriend Daniel and I decided that we wanted to buy our first home. Knowing that this isn't an easy or fast process, we wanted to make sure we could trust everyone along the way. We knew we had to get approved for a loan and used a family friend at first. Things were not going the way we hoped so we wanted to get a different opinion.

Castle Rock Mortgage was our stop. I've never met a group of people that worked so hard for us. Daniel and I were both aware of every step that was being taken towards owning our first home. They sat down with us and explained everything numerous times so that we understood it completely. There were not any surprise expenses that we had to pay. We knew the plan day-by-day.

The experience was absolutely amazing and I will recommend everyone I know from here on out to go with Castle Rock Mortgage. On top of everything they did for us with the home loan, they were even present for the closing on our home. They were literally there for every single step and answered every question we had. How many places do you actually know do that? Zero! Castle Rock Mortgage does and I knew just from walking in to their office that all the stress of buying a home was over! Daniel and I love our new home all thanks to the team at Castle Rock! When it's time for us to buy our second home, we know exactly where to go!

Lindsey

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